Privacy Policy
At Beyond The Box Solutions, your privacy is very important. This policy explains how your personal information is collected, used, and protected.
Who I Am
Beyond The Box Solutions is a service providing support to children, young people, families and schools in relation to neurodevelopmental and emotional wellbeing. If you have any questions about this policy, you can contact:📧 ellie@btbsolutions.co.uk
What Information I Collect
I may collect and process the following information:
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Your name and contact details (e.g. email, phone number)
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Information you provide about your child or young person
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Details shared during consultations or enquiries
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Booking and appointment information. This may include sensitive information relating to health and development, where relevant to the support provided.
How Your Information Is Used
Your information is used to:
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Respond to enquiries
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Provide support and consultations
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Arrange and manage appointments
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Tailor support to your needs
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Maintain appropriate records
I will only use your information where it is necessary to provide services or where you have given consent.
How Your Information Is Stored
Your information is stored securely and confidentially.
Reasonable steps are taken to protect your data from unauthorised access, loss or misuse. Information is only kept for as long as necessary to provide services and meet professional or legal obligations.
Sharing Your Information
Your information will not be shared with third parties without your consent, unless:
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It is required by law
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There are safeguarding concerns
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It is necessary to protect the safety of a child or individual
Your Rights
Under data protection law, you have the right to:
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Access the information I hold about you
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Request corrections to your information
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Request that your information is deleted (where appropriate)
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Withdraw consent at any time
Cookies
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Contact
If you have any questions about this privacy policy or how your data is handled, please contact:
